Bulk Payments

Capital International Bank’s online banking platform, VELTA, offers a bulk payment feature which enables VELTA users (“you”) to input and authorise multiple payments simultaneously.

Feature benefits:

Efficiency: Simplifies the payment process and administrative burden by allowing multiple transactions to be processed together through a single import template.
Control: Bulk payments reduce the administrative burden associated with making individual payments.
Convenient: Ideal for managing regular and recurring payments effectively.

Feature availability:

Currencies supported: GBP currency accounts only
Payment types: BACS and Faster Payments
Account types: Capital Call Accounts (CCA) and Capital Treasury Accounts (CTA)
Entry requirements: Each import file must contain a minimum of 5 and up to a maximum of 100 payments.
Cut-off times: Submit bulk payment instruction by 13:00 and Authorisation by 13:30 (GMT/BST)

‍Accessing Bulk Payments in VELTA

To access the bulk payment feature and input instructions, account users must be granted with ‘payment input’ permissions by the relevant mandate administrator on a GBP CCA or CTA account. If you do not have access, please contact the relevant VELTA mandate administrator assigned to your account(s).

VELTA users who have been granted permissions to input payments on a GBP CCA or CTA account will find the ‘Bulk Payment’ option available as a sub-menu under the ‘Payments’ menu item.

Note: VELTA users attempting to navigate to the page after feature input cutoff 13:00 (GMT/BST) will be presented with the following message:

‍
Bulk payment beneficiaries – important difference to standard payment process:

VELTA’s Bulk Payments feature permits payments to be made to both existing and new beneficiaries – you are not required to add each payee via the new beneficiary process before instructing a payment.

Note: Following a bulk payment instruction, any new beneficiaries will not be added as a beneficiary template.

Whilst it is not mandatory to create each payee as a beneficiary template before making a bulk payment, it is strongly recommended to do so from both a security and a fraud prevention point of view as VELTA’s beneficiary creation process contains validation checks, including Confirmation of Payee which may prevent payments being made in error.

‍

Creating a bulk payment instruction

1. Creating the bulk import file:

• The template file can be downloaded from the bulk payment input screen.

• Note: Each import file must contain a minimum of 5 and up to a maximum of 100 payments.

• You must provide the following mandatory details for each payment in the following format:
  A - Beneficiary Name: Maximum 30 characters (alphanumeric and spaces only).
  B - Beneficiary Sort Code: 6 digits (no hyphens)
  C - Beneficiary Account Number: 8 digits
  D - Payment Amount (GBP): Maximum 18 digits
  E - Payment Reference: Maximum 18 characters (alphanumeric and spaces only)

Important Note:

• Faster Payments are limited to £1 million per payment line in the import file.
• File type uploaded must be .csv
• Each import file must contain a minimum of 5 and up to a maximum of 100 payments.

2. Select debit account:

• The drop down will display a list of all GBP CCA and CTA accounts that the user has permissions to initiate bulk payments on.
• Select the account that the bulk payment instruction should be debited from.
• Note: all payments will be debited from the account selected.

3. Payment type:

• Select the payment type: BACS or Faster Payment.
• Note: only one payment type can be selected per bulk payment submission

4. Batch reference:

• Provide a reference for the bulk payment transaction – this will be your statement reference.

5. File upload:

• Click the ‘Upload’ button and then click ‘choose file’ to browse to the .csv bulk payment import file created

Note:

• Only one bulk import template can be uploaded per submission.
• The bulk import file must be in .csv format and follow the provided template format.
• Avoid using following special characters in file names: *, :, <, >, ?, /, \, |, (, ). Leading and trailing spaces are also not allowed. The maximum length for a file name is 256 characters.

• Upload bulk import template:

6. File Validation:

• After uploading the file, the payment details will be validated against the specified requirements.
• Any errors will be displayed on the screen and will require action before proceeding.
• Once all errors have been resolved, the same file can be re-uploaded for submission.

Note: Should you continue to have issues importing the .csv file, please contact us via Secure Comms using the ‘payment query’ request type.

6. Summary

• Upon successful file upload, VELTA will present a comprehensive summary of the bulk payment instruction.
• Please review the details carefully before proceeding with the relevant option at the bottom of the page.

Authorising a bulk payment instruction

Mandate permissions to authorise bulk payments:

VELTA users with payment authorisation permissions on the relevant GBP CCA or CTA can authorise bulk payments within the payment limits set by the relevant account’s VELTA mandate administrator.

Authorisation screen:

• Navigate to the ‘Authorisations’ menu item
• A new ‘Bulk Payments’ tab will list all bulk payment instructions awaiting authorisation.

• You can only select one bulk payment instruction for review and authorisation at a time.
• Upon clicking the ellipsis button, you will then be presented with a comprehensive summary of the bulk payment instruction for review.

• You can then select the bulk payment instruction and follow the standard authorisations steps for processing.

Note: If no action is taken by the authorisation cut-off time (13:30 GMT/BST) or if full authorisation has not been completed, the bulk payment will expire and be removed from the authorisations page.

Authorisation history

VELTA users with permission to either input or authorise payments on the relevant GBP CCA or CTA account will be able to view the bulk payment transaction in the authorisation history page.

From this page, you can view all individual payments within the bulk payment instruction, along with user details of authorisation or rejection, including date and time stamps.

Bulk Payment View on the Payment History and Statements Page in Velta

Each payment within a bulk payment transaction is displayed as an individual payment on the Payments History and Statements pages.

To distinguish bulk payments from other transaction types, the reference for bulk payments transactions is prefixed with 'BUB' for BACS and 'BUF' for Faster Payments.

On the statement page, each payment’s MT103 is accessible by clicking the hyperlink.