Helpful contacts

Isle of Man Contacts

Platform Team:
Email: platform@capital-iom.com

  • Service and pricing information
  • Application and system training
  • Marketing materials
  • Application forms

New Business Team:
Email: newbusiness@capital-iom.com

  • Application submissions
  • Application or documentation queries
  • Addition or removal of account holder(s)

Client Services Team:
Email: clientservices@capital-iom.com

  • General account queries
  • Valuations, transaction reports and tax reports
  • Online access requests and queries
  • Commission queries
  • Account maintenance requests and queries

Dealing Team:
Email: dealinggroup@capital-iom.com

  • Submit dealing instructions
  • Dealing queries

Payments Team:
Email: CILpayments@capital-iom.com

  • Submission of Top-up forms
  • Withdrawal queries and processing
  • Inbound payment queries and processing

Stock / Asset Transfer Team:
Email: stocktransfers@capital-iom.com

  • Queries/processing relating to in-specie asset transfers

Dividends Team:
Email: dividends@capital-iom.com

  • Queries relating to dividend or interest payments

Corporate Actions Team:
Email: corporate_actions@capital-iom.com

  • Any query relating to corporate actions events (excluding dividends)

Online Access: 

Last updated - 19th August 2024

Thank you for your interest in setting up Terms of Business with the Capital International Group (CIG).  We want to ensure that this process runs smoothly and efficiently and have included an infographic below which details the various steps involved:  
Click on the links below to take you to the relevant section of the guide: