In some circumstances, we are able to accept a selfie-style photo of you with your Identity or proof of address verification document. For a list of acceptable KYC documents, please click here. If you are unsure if this method is acceptable for you, please contact our Business Development or Support teams.

Step 1:

You will first need to take a photo or scan of the document you intend to use and ensure the below:

  • All corners of the document are visible.
  • The text is easy to read.
  • If there is a photo, there are no marks on the photo and the individual can be easily distinguished.
  • Two-sided documents require both sides to be uploaded.
  • Edited pictures or scans will be rejected.

Step 2:

Take a photo of yourself with the same document used in Step 1, following the below.

  • The full document to be visible in the picture and all of the text to be legible.
  • The document should not block your face.
  • Your entire face to be within the picture and un-obstructed i.e. no glasses.

In all circumstances we reserve the right to request certified documentation in place of the above.

Thank you for your interest in setting up Terms of Business with the Capital International Group (CIG).  We want to ensure that this process runs smoothly and efficiently and have included an infographic below which details the various steps involved:  
Click on the links below to take you to the relevant section of the guide: