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CIB will be launched in three phases. Following the successful onboarding of our internal accounts, you have been selected as a pioneer client and will be among the first to be onboarded onto VELTA, our digital banking platform.
Initially, we won't onboard all of your accounts but will be in touch at a later date to transition these over to CIB.
At this stage, it's really important that the total balance across all of your accounts does not exceed £250,000 or currency equivalent.
Your dedicated Client Engagement Lead (CEL) will work on your online application with you. In these unusual times, hopefully the training will be face to face but if that's not possible, we're ready to rollout a 90-minute online training session for your colleagues. The aim is to understand how the application process works through our VELTA platform, and for your colleagues to become familiar with its functionality once an account has been opened.
To contact a CEL please use the following details:
India Dick - india.dick@capital-iom.com
Luke Adebiyi - l.adebiyi@capital-iom.com
At the point where the application is submitted to the new business team, you will get the opportunity to review the data, and it will be your responsibility to check that it is all correct and up to date, as CIB will not be liable for any errors or omissions.
Your existing CLA will remain open in the interim to allow for a smooth transition and to ensure that there is no client impact whilst updating any existing remitters with your new bank details.
Any payments from your CLA to the account with CIB will need to be remitted via the Bridge system.
There are a few conditions of this initial transition stage that you need to be aware of:
You will be unable to onboard any further new accounts into VELTA before CIB is fully launched, however, any accounts you wish to open may be possible within Capital Treasury Services. Any new cases will be eligible to move into CIB at a later stage.
Please see the Authority’s register, available at https://www.iomfsa.im/registers/licence-holders/cib-limited/ for conditions of operation.
We look forward to welcoming you as one of the first clients of Capital International Bank: a high-quality banking service that you and your clients can rely on. Your Client Engagement Lead will be in touch shortly to confirm your allocated date and time.
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